Privacy Policy

How iLIV Clinic collects, uses and stores your personal and clinical data.

Updated 4 September 2026

Data we collect

We collect your name, phone number, email address and the health information you provide when booking or consulting with us.

What it is used for

We use your data to provide medical services, manage appointments, and communicate with you about your care.

Who it is shared with

We share clinical data with partner laboratories only as far as needed to run the tests you have agreed to. We do not sell it, and we do not share it for third-party marketing.

How long it is kept

We keep medical records for the period set by Malaysian law for private healthcare facilities.

Your rights

You may request access to your personal data, request corrections, and withdraw consent for marketing communications. Contact ilivifit@gmail.com.

Cookies

This site uses cookies for basic analytics. You can block them through your browser settings.

This is an English rendering of our Bahasa Melayu privacy policy. Where the two differ, the Bahasa Melayu version applies.

Still have questions?
Send a message. We reply during clinic hours.
WhatsApp Us

Start with one conversation

An initial consultation to understand your situation before any testing is recommended.

Damansara Perdana · I-City, Shah Alam · +60 14-801 6493

Standards and compliance

Registered doctors

Every doctor at iLIV is registered with the Malaysian Medical Council. Registration numbers appear on each doctor page and you can verify them on the public register.

Malaysian Medical Council register

Prescription only

GLP-1 therapy is a prescription medicine in Malaysia. It follows a consultation and a medical assessment, and it cannot be bought without a prescription.

Your data

We handle personal information under the Personal Data Protection Act 2010, and we use it only for the purpose you gave it to us for.

Privacy policy